Market Research And Business Intelligence Studies On The Expansion Of E-Commerce Enterprises

Main Article Content

Tran Minh Tung
Duong Hoai Lan
Tran Thi Kim Cuc
Vo Thi Kim Oanh

Abstract

Objective: This study looks at how market research and business intelligence (BI) affect the expansion of e-commerce companies.


Method: A mixed-method approach is used in the research, incorporating case studies and data analysis from real-world situations. Case studies will


be used to gather primary data, and pertinent literature will be the source of secondary data.


Results: The goal of the study is to demonstrate how market research and business intelligence techniques support competitiveness, profitability, and overall growth in e-commerce enterprises.


Implications: The results provide insightful information for multiple stakeholders:
• E-commerce companies: Learn how to use market research and BI to achieve strategic expansion.



  • Management staff: Recognize the true significance of market research and business intelligence in making decisions.

  • BI teams: Determine ways to maximize return on investment (ROI) and optimize performance.


Conclusion: It is anticipated that this study will show that thorough market research and a clearly defined business intelligence plan are essential to starting and running a profitable online business (Hypothesis: H1)

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How to Cite
Tran Minh Tung, Duong Hoai Lan, Tran Thi Kim Cuc, & Vo Thi Kim Oanh. (2024). Market Research And Business Intelligence Studies On The Expansion Of E-Commerce Enterprises. Educational Administration: Theory and Practice, 30(3), 467–479. https://doi.org/10.53555/kuey.v30i3.1295
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Author Biographies

Tran Minh Tung

Swinburne Vietnam – FPT University, Vietnam

Duong Hoai Lan

Swinburne Vietnam – FPT University, Vietnam

Tran Thi Kim Cuc

Swinburne Vietnam – FPT University, Vietnam

Vo Thi Kim Oanh

Swinburne Vietnam – FPT University, Vietnam