The Influence Of Emotional Intelligence On The Job Performance Of Female Nurses In Both Public And Private Sector Hospitals

Abstract

Emotional intelligence has emerged as a novel concept in today's workplace, largely due to its necessity across all positions within businesses. Alongside cognitive and technical competencies, there's a growing recognition of the importance of interpersonal and intrapersonal skills to effectively navigate the intricate demands of modern healthcare systems. Research has revealed that workplace stress significantly hampers nurses' performance, prompting the exploration of emotional intelligence (EI) as a valuable tool to combat stress and enhance productivity.

Between January 2022 and July 2022, 400 female nurses from both public and private hospitals in Jaipur participated in a study assessing the potential correlation between EI and job performance. A total of 397 responses were received and analyzed using IBM SPSS version 23.0. Regression and structural equation modeling techniques were employed to test hypotheses, with a significance threshold set at p < 0.05.

EI has been identified as a crucial skill for elevating nursing performance and fostering group cohesion. The proficient performance of nurses is instrumental in meeting both patient needs and organizational objectives. While self-motivation, emotion management, and social awareness positively influence job performance, findings indicate that empathy and self-awareness may have a detrimental effect on performance.