Can Understanding And Managing Emotions Effectively Foster An Inclusive Atmosphere For Diverse Teams?-Bibliometric Analysis
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Abstract
In today's dynamic workplaces, where diverse perspectives and backgrounds converge, emotional intelligence (EI) emerges as a crucial tool for navigating complex interactions and fostering genuine inclusion. Research by Mayer & Salovey (1993) highlights the link between EI and success in diverse environments, highlighting the ability to understand and manage one's own emotions, recognize the emotions of others, and navigate complex interactions effectively and Emotional intelligence plays a vital role in everybody's life (Rajput et al., 2021).Among the costly behaviors that hamper productivity is workplace deviance (som et al., 2023). This aligns with Zhou & George's (2003) findings on the positive impact of EI on creativity, a valuable asset i n diverse teams.