Assessing Workforce Perception Of Administrative Change: A University’s Perspective

Abstract

Education at the university level is the cornerstone of growth. However, several problems plague university education, including the lack of qualified academic staff as a result of a biased recruitment process and the irregular and politicised appointment and retention of administrative roles. For this study, a Likert-styled questionnaire was used to collect data from primary sources. Using the convenience sampling approach, the study's sample consisted of 100 staff members - both academic and non-academic from the University of Nigeria, Enugu Campus. Enugu State, Nigeria. The factor analysis was employed since it is the most appropriate method for examining the connectedness between concepts. The results showed that the workforce’s response to change conflicted with one another. It was suggested, however, that university administrations have sufficient channels for communication throughout any transition process.