Effectiveness Of Emotional Intelligence Training Programs For Healthcare Providers In Kolkata

Abstract

The usefulness of emotional intelligence (EI) training courses for healthcare professionals in Kolkata is investigated in this study. Improving emotional intelligence (EI) in medical professionals is essential for fostering resilience and improving patient care outcomes in the face of increasing demands and stressors in the healthcare sector. A structured emotional intelligence (EI) training program was completed by a sample of healthcare professionals from different disciplines with the goal of enhancing their interpersonal communication, emotional awareness, and regulation abilities. Validated measures were used for pre- and post-training assessments to assess changes in emotional intelligence (EI), stress management, and general well-being. After the training intervention, participants' EI competencies significantly improved, according to statistical analyses. In particular, participants showed improvements in their capacity to identify and control their emotions, interact empathetically with patients and coworkers, and successfully handle stressful situations at work. Furthermore, among healthcare providers, the training program was linked to lower self-reported stress levels as well as higher levels of confidence and job satisfaction. These results highlight the potential for focused emotional intelligence (EI) training programs to equip healthcare workers with critical abilities for managing the demands of their jobs and creating productive work environments that support the best possible patient care.