A Study On Employee Engagement Practices And Its Impact On Employee Performance In Public Sector Banks In India

Abstract

Employee engagement is increasingly recognized as a critical factor influencing organizational performance in the context of public sector banks in India. This study investigates the relationship between employee engagement practices and employee performance within this sector. A mixed-methods approach was employed, combining quantitative surveys with qualitative interviews among employees and managers from several public sector banks across different regions of India.

The findings reveal significant correlations between specific engagement practices—such as training and development opportunities, recognition programs, and leadership support—and various dimensions of employee performance, including productivity, job satisfaction, and commitment. Qualitative insights further underscore the importance of organizational culture and managerial effectiveness in fostering employee engagement and thereby enhancing performance outcomes. This research contributes to existing literature by offering empirical evidence specific to the public sector banking context in India, highlighting actionable insights for bank management to improve engagement strategies and ultimately optimize employee performance. The study also identifies avenues for future research aimed at exploring additional factors influencing engagement and performance within this sector.