Guidelines for effective management of disabled workers in the industrial business sector

Abstract

Throughout the past, Thai society has become increasingly aware of the rights of people with disabilities. Efforts have been made to promote careers and protect employment opportunities for people with disabilities, allowing them to use their abilities and enhance their quality of life. Additionally, empowering people with disabilities serves as a significant contributor to strengthening both family and national economies. This research aims to study guidelines for the effective management of disabled workers in the industrial business sector. Conduct both qualitative and quantitative research methods. Qualitative research was conducting in-depth interviews with nine experts and group discussions with 11 qualified experts. For quantitative research, a survey of 500 industrial business executives was conducted using questionnaires, employing both descriptive and inferential statistics, including multivariate statistics.

           The results of the research revealed guidelines for effective management of disabled workers in the industrial business sector, with the importance of all five elements arranged as follows: 1) Corporate Resilience (=4.71), the most important items include analyzing the direction of the employment market to adjust work styles as appropriate.2) Working Environment (=4.66), the most important items include arranging connecting devices to enable quick and convenient access to applications, websites, and online media. 3) Skill Development (=4.64), the most important item includes increasing training channels both in online and offline formats. 4) Welfare and Stability (=4.62), the most important item is providing bonus welfare for disabled workers, and 5) Collaboration Network (=4.60), the most important items include creating a network to work with the Center for Potential and Career Development of Persons with Disabilities in the area of skill training according to the aptitude of disabled workers. The hypothesis test results found that small and medium-sized businesses and large businesses place importance on effective management of disabled workers, which is significantly different at the 0.05 level. The results of the analysis of the developed structural equation model found that it passes the evaluation criteria and is consistent with empirical data. The chi-square probability level was 0.082, the relative chi-square was 1.085, the goodness of fit index was 0.935, and the root mean square error of approximation was 0.013.