The Impact Of Artificial Intelligence On Workforce Diversity And Inclusion: An HR Perspective

Abstract

This work reveals how AI is reshaping the future of D&I in Human Resources. AI is a tool that can be used for improving business performance and making it more fair by increasing workplace diversification. One of the examples is the use of AI in sourcing by Unilever that led to the increase of the talent diversity by 16%. Such success was made possible by using bias-free data sets in training AI systems, and human supervision in the use of the systems. The study also shows the great promise of AI for enhancing workforce diversity and inclusion. When done correctly, AI can help avoid the biases that most people have, ease the process of recruitment and selection, and create opportunities for all employees. Lastly, the research insists that with the right measures put in place, AI is a key tool in enhancing work policies and culture and notably improving work environment fairness and diversification, organization productivity, and the well-being of the workers.