E-Resource Utilization In IIMs Libraries: Insights From Faculties And Students’ Surveys

Abstract

This innovative study dives deep into the usage patterns, and satisfaction levels, Navigating the labyrinth of digital resources presents a unique set of challenges at a diverse array of IIM libraries. The study samples IIM Ahmedabad, IIM Bangalore, IIM Lucknow, IIM Indore, IIM Kozhikode, IIM Tiruchirappalli, IIM Kashipur, IIM Udaipur, IIM Rohtak, IIM Raipur, IIM Amritsar, IIM Bodh Gaya, IIM Nagpur, IIM Sirmaur, IIM Vishakhapatnam, IIM Jammu, IIM Mumbai (Indian Institute of Management Act, 2017) by surveying faculty, researchers, and students, the research illuminates their awareness, preferences, and usage habits concerning e-resources. Key findings reveal that most users engage with e-resources daily, and strongly prefer e-journals and online databases. The e-ShodhSindhu Consortium's awareness is notably high, with IIM library websites considered the most reliable for e-resource searches. E-resources are predominantly used for research, teaching, and guiding students. Despite high satisfaction levels, users encounter challenges such as inadequate access and a lack of relevant sources. Conducted from october 2023 to december 2023, this evaluative study provides crucial insights into e-resource utilisation at IIM libraries, identifying areas for improvement to enhance user experience and accessibility.