The Efficacy of E-learning in English Tertiary Level Classes: The Case of the Oxford iQ Online Platform

Abstract

The study investigated the perspective of Saudi learners at a tertiary level on the role of the Oxford iQ Platform in improving English language skills where English is learned in a foreign language (EFL) context. The purpose of the study was to reveal the frequency of using e-learning components and its impact on developing students' language skills from their point of view. Additionally, it explored the role of gamification especially in learning vocabulary and grammar. Furthermore, the study highlighted some of the challenges faced by the learners while using the platform. The instrument used in the study was a survey which allowed learners to comment on selected questions. It was completed by 2,491 first year participants who belonged to the Humanities, Science, Engineering, and Health tracks. The study found that the learners pointed out the positive impact of the platform on their language skills. The gamification aspects also made learners more engaged, motivated, and built a sense of competition. The intermediate groups across all tracks as well as Science Track students across all proficiency levels expressed a higher level of satisfaction more than other participants. Some of the challenges mentioned by the learners were related to the compatibility of the used browsers with Oxford iQ and the inaccessibility to some of the videos and listening audios.