Artificial Intelligence as a Tool to Assist Emotional Intelligence in Human Beings: A Case Study of Gemini

Abstract

Communication is an important and all-pervasive aspect of human life. It not just helps in mutual exchange and transfer of information but has a deep phycological impact on how we cope with the everyday stress and anxieties of life. Not having anyone to share one’s problems with can be a claustrophobic experience and might make situations overwhelming for the ones who are in the crisis. With the proliferation of internet and affordable technology, many are connected to a digital life. While our connections are superficially boosted to a huge extent due to the presence of social media and other platforms, it is becoming tougher for individuals to really express themselves freely. AI powered chatbots have made significant progress in the recent couple of years. Today, Chat GPT, Gemini, Meta AI are available to anyone using a smart device. The research paper delves into an exploratory search doing a case study of Gemini and tries to see if Artificial Intelligence powered chatbots can assist emotional intelligence in human beings in times of anxiety, crisis and other problems.