Competency-Based Management in Business Context: A Qualitative Study on Pakistani Organizations

Abstract

In the present competitive business scenario, organizations have to focus on retaining talented employees and maximizing their competencies in order to be successful in the long run. Competency-based management (CBM) is important in maximizing employee performance, building commitment, and allowing organizations to respond to changes in the market. Not much research has been conducted on CBM in the Pakistani business environment. This paper discusses the meaning of competency-based management, the reasons behind it, its applicability in day-to-day human resource management, and avenues for future research. Organizations incorporate competency models into the most important HR activities like hiring, training, performance management, career planning, and compensation to enhance organizational effectiveness as well as employee development. Results indicate that CBM contributes to increased workforce competitiveness, increased productivity, better job satisfaction, and greater organizational flexibility. However, challenges such as lack of standardized models, resource constraints, and resistance to change hinder effective implementation. This study underscores the need for further research on CBM strategies in Pakistan, emphasizing the integration of digital tools and AI-driven assessments to enhance competency-based HR practices.