University social responsibility in the current era: new challenges for universities

Abstract

This study explores the intricate relationship between Artificial Intelligence (AI), University Social Responsibility (USR) has positioned itself as a fundamental pillar for universities in a global context marked by challenges such as the climate crisis, social inequality and the digital revolution. This article, based on a documentary review of studies published between 2019 and 2023 in high-impact databases, analyses current trends and challenges of USR. The findings highlight the importance of integrating environmental sustainability, social inclusion and institutional ethics into the academic and administrative functions of universities. Furthermore, significant gaps are identified in the implementation and evaluation of USR, especially in contexts with limited resources and in less studied regions. The study underlines the need to develop more robust conceptual and methodological frameworks, foster inter-institutional collaboration and ensure that USR practices are inclusive, measurable and aligned with local and global needs. This work seeks to contribute to strengthening USR and offers recommendations for universities to assume a more active and transformative role in building more just and sustainable societies.