DR. SONIA S; RUBY WESLEY GEORGE. THE IMPACT OF EMPLOYEE TRAINING AND DEVELOPMENT ON CUSTOMER SATISFACTION IN SERVICE INDUSTRIES. Educational Administration: Theory and Practice, [S. l.], v. 30, n. 5, 2024. Disponível em: https://www.kuey.net/index.php/kuey/article/view/3398. Acesso em: 17 oct. 2025.