ANDANI SHANKAR GHANSHAM; DR. KAMAL AGARWAL. Impact of NPA on SBI’s Financial Performance and Customer Satisfaction. Educational Administration: Theory and Practice, [S. l.], v. 30, n. 4, p. 10949–10951, 2024. DOI: 10.53555/kuey.v30i4.8918. Disponível em: https://www.kuey.net/index.php/kuey/article/view/8918. Acesso em: 15 dec. 2025.