DR. DEEPAK JAIN; DR. ANUPAM AGARWAL. Hotel Guest Satisfaction: Servqual Gap Study Of Katra Town. Educational Administration: Theory and Practice, [S. l.], v. 30, n. 8, p. 709–721, 2024. DOI: 10.53555/kuey.v30i8.9795. Disponível em: https://www.kuey.net/index.php/kuey/article/view/9795. Acesso em: 19 oct. 2025.