Dr. Sumaira Shamoon, Dr. Fatima Sultana, Tahira Murtaza, Dr. Arfa Tayyab, Shahana Shamoon. Customer Citizenship Behavior And Service Recovery Strategy: Mediated Model Of Ai-Enabled Crm Technology. kuey [Internet]. 2024 Apr. 26 [cited 2025 Sep. 18];30(4):11040-7. Available from: https://www.kuey.net/index.php/kuey/article/view/8850