The Multifaceted Impact Of Sustainable Training On Long-Term Performance In Financial Services

Abstract

This research investigates the influence of employee sustainable training on long-term performance within the financial services industry. We propose a novel framework that differentiates sustainable training into three dimensions: social, strategic, and green. Data was collected through a comprehensive questionnaire administered to a representative sample of managers and employees (n=350) across various financial institutions. The analysis, employing confirmatory factor analysis and path analysis, revealed significant positive effects of all three sustainable training dimensions on long-term performance. Interestingly, strategic training emerged as the most impactful dimension, followed by social training and green training. This study contributes to the existing literature by analysing the effectiveness of a multi-dimensional sustainable training approach.  Furthermore, the research emphasizes the importance of aligning training design with the desired sustainability outcome (social, strategic, or environmental) and utilizing appropriate measurement scales. These findings suggest that financial institutions can optimize long-term performance and achieve sustainability objectives through the implementation of tailored training programs based on specific goals.